
Quick answer: Before your spring term fee invoices go out, bursars should check six things: (1) replace bank details on invoices with a secure payment link, (2) publish a payments page on the school website, (3) review which payment methods families can use and how each protects them, (4) decide how families can spread the cost, (5) make international payments simple and complete Together, these reduce fraud risk, late payments and January admin.
6 minute read · For bursars and school finance teams
Half term is a rare breathing space in the autumn. It’s also the last calm moment before spring term invoices go out, usually in November or December.
A few small changes now can save weeks of chasing in January. None of these needs a new system or a big project, and most take less time than a cup of tea.
The spring bill run is the right moment because it’s the next point at which every family receives an invoice. Any change you make now, whether a new payment method, clearer wording or a payment link, reaches every family at once, before problems have a chance to repeat.
It also matters more than it used to. Fees have risen for every family since VAT was added to independent school fees in January 2025. The 2026 ISC Census shows pupil numbers down 3.5% in a year. Every family a school keeps matters, and so does how easy fees are to pay.
No. The safest fee invoice carries no bank details at all. Use a secure payment link instead.
A fee invoice is large, expected and arrives by email, which is exactly the pattern invoice fraud relies on. A criminal intercepts or copies the invoice, changes the account details, and the parent pays the wrong account without realising.
A payment link takes parents into a payment journey your school controls, so there’s nothing on the invoice worth intercepting or editing.
Give them a trusted place to check: a payments page on your own school website.
A short, permanent payments page should:
The account name point matters. An unfamiliar name is one of the most common reasons a careful parent pauses, or their bank runs extra checks. Explaining it up front stops the query before it reaches your office.
Most schools are best served by Direct Debit as the base, with card, digital wallets and Open Banking alongside it. Each method moves money differently and protects parents differently.
Direct Debit
Card and digital wallets
Open Banking
Bank transfer
If bank transfer is still your main route for fees, the spring bill run is a good moment to offer at least one alternative.
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There are four common ways, and each has different trade-offs for the school. The key question is who carries the gap between when costs fall due and when fees arrive.
The most common starting point. Flexible and familiar, but the school funds the gap, carries the risk if a family stops paying, and takes on the tracking and chasing. If a plan charges interest or fees, it may fall under consumer credit rules, so check with your advisers.
A specialist provider manages the plan on the school’s behalf. Families spread the cost weekly, fortnightly or monthly, and the school is paid in full on an agreed schedule, without carrying the gap or the admin.
Parents use their own credit to spread the cost on their own terms, at no cost or risk to the school.
Families apply for finance themselves, without the school’s time, cost or involvement.
Most schools offer a mix. Families who can pay up front do; families who need flexibility have it, without the school becoming a lender.
Explore this in depth at our free webinar with Edstart: Flexibility without the admin: rethinking how school fees get paid
Make sure overseas families can pay easily from their own country, that the school receives the full amount due, and that every payment arrives identified.
The 2026 ISC Census shows pupils with parents living overseas fell 10.1% in a year, around three times faster than the sector as a whole. Each international family is now harder to win and more valuable to keep, so a failed or short payment becomes a retention issue, not just an admin one.
Read the full research: The Overseas Intake
Small changes now mean a calmer January for your finance team and a smoother experience for every family.
Need a hand with any of these? We can help you set up payment links, a payments page or a quick review before the spring bill run.